Frequently Asked Questions (FAQ) – Hairpreneur Shipping

  1. Do you offer free shipping worldwide for hair and wigs purchases?
  • Yes, we provide free standard shipping worldwide for all hair and wigs purchases made through Hairpreneur.site. Enjoy the convenience of shopping for high-quality hair products without worrying about additional shipping costs.
  1. How long does shipping take for hair and wigs orders?
  • Delivery times vary depending on the destination country and customs processing. Typically, standard shipping to most destinations takes between 7-21 business days. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.
  1. Do you provide tracking information for hair and wigs orders?
  • Yes, once your hair or wigs order has been shipped, you will receive a confirmation email with tracking information. This enables you to monitor the progress of your shipment and anticipate the delivery date.
  1. Are there any shipping restrictions for hair and wigs orders?
  • While we strive to accommodate international orders for hair and wigs, there may be certain locations where shipping restrictions apply due to legal regulations or carrier limitations. We encourage customers to review our shipping policy or contact our customer service team for assistance with shipping to specific destinations.
  1. What if I need my hair or wigs order sooner?
  • We understand that some customers may require expedited shipping for time-sensitive hair or wigs orders. Please contact our customer service team at support@hairpreneur.site to inquire about expedited shipping options and associated costs.
  1. How can I track my hair or wigs order?
  • To track your hair or wigs order, simply use the tracking information provided in the shipping confirmation email. If you encounter any issues or need further assistance, feel free to reach out to our customer service team for support.
  1. Do you ship to P.O. boxes or APO/FPO addresses for hair and wigs orders?
  • Unfortunately, we currently do not ship hair or wigs orders to P.O. boxes or APO/FPO addresses. We apologize for any inconvenience this may cause and recommend providing a physical address for delivery.
  1. What should I do if I haven’t received my hair or wigs order?
  • If you haven’t received your hair or wigs order within the estimated delivery time frame, please check the tracking information provided to monitor the status of your shipment. If you require further assistance, don’t hesitate to contact our customer service team at support@hairpreneur.site for support and updates on your order.
  1. Are there any additional fees for international hair or wigs orders?
  • While we offer free shipping worldwide for hair and wigs orders, customers are responsible for any customs duties or taxes imposed by their country. Please be aware of your country’s import regulations and potential additional fees associated with international orders.
  1. How can I get in touch with customer service for hair and wigs orders?
    • If you have any questions, concerns, or require assistance with your hair or wigs order, our customer service team is here to help. You can reach us via email at support@hairpreneur.site. We strive to provide prompt and helpful assistance to ensure your shopping experience with Hairpreneur.site is seamless and enjoyable.

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